How It Works

In a nutshell, how does Box of Books work?

When you sign up for Box of Books, you will receive a box of curated-just-to-you great reads and fun extras each month. Boxes ship out every 4 weeks from sign up date (so if you place your order on the 10th of the month, your ship date will always be within a day or two of the 10th.)

**You can always use The Book Room to request titles for an upcoming box.  

**Or update your customizations by filling out the Update Customization form.

Will my subscription auto-renew?

If you signed up for a recurring subscription, then yes, your credit card will be charged every month, 3 months, 6 months, or 12 months - whichever option you selected. You will receive a renewal notice via email a few days prior to renewal.

How do I manage my subscription?

You can manage your subscription through your Account Page. If you’d like to keep your subscription active, but skip a month, please email us to request the skip. Requests must be received 24 hours prior to renewal.

Can I pick my books and extras?

You can request specific titles and extras from The Book Room.

What if I don’t like a book or extra in my box?

We try really hard to pick out great reads and quality extras for you, so requests for returns and exchanges are not generally accepted. An integral part of the Box of Books experience is to feel as if you are opening a gift- sometimes you kind of know what it is, but sometimes you don’t- and that’s what makes it so much FUN! However, we do understand that we don’t always get it right and we want you to be happy with your Box of Books experience. If you are displeased with your selection, please message us and we will see what accommodations can be made.

About gift cards…

Did you receive a gift card? This is IMPORTANT! They will only work for non-renewing boxes. If you wish to continue a subscription once the non-renewing order is complete, you just simply need to place a new order and we’ll connect the accounts for you. If you have any questions, please do not hesitate to reach out!

Shipping and Returns

Please see our Shipping and Returns page for more information.

I received a damaged product. What do I do?

Please reach out asap in regards to damaged or missing products. Products and packages leave our facility in proper condition for transport and customer acceptance. However, we also understand accidents do happen during shipment. If you receive a damaged or missing product, please email us within three days of delivery with an image of the damaged title and the package with the mailing label visible. We will either, at Box of Books’ discretion, replace the item with a new one or provide an extra book. These are typically included with your next shipment.

Please note: Sometimes our distributors send us books with visible… flaws… on them. While we weed out the really bad ones, we cannot accept damage claims for slight bends and markings on books.