How long does my order take to ship?

Orders typically go out within 2 business days, sometimes even same day!

After the first shipment, when should I expect my next box(es) to arrive?

Subsequent boxes to a subscription will ship out around the same day of each month. Example: You subscribed on May 15th, so your second box will ship out June 15th, your third box on July 15th, etc.

Do you offer international shipping? 

We currently only ship within the USA and Canada. If you live outside these countries and are interested in a subscription and we will see if we can make an exception.

What is your return policy? 

1. Please contact us within 7 days of receiving your first Box of Books. We typically do not accept returns for our subscription boxes, but also understand that there are exceptions to every rule. If there is something wrong with the contents, we will make it right.

2. If you forgot to cancel a renewal and wish for a refund, please contact us within ten (10) days of renewal charge. We will certainly give you a refund for any unshipped boxes.

Why aren’t all shipments in a box?

In order to keep prices as low as possible, Box of Books will choose to ship your package in (ironically) a padded poly mailer! While it does create quite a conundrum with the business’ name, we have found that it not only allows us to put more money into the products you keep, but it is also a lot more environmentally friendly and uses up less space in your waste bin.

I received a damaged product. What do I do?

Please reach out asap in regards to damaged or missing products. Products and packages leave our facility in proper condition for transport and customer acceptance. However, we also understand accidents do happen during shipment. If you receive a damaged or missing product, please email us within three days of delivery with an image of the damaged title and the package with the mailing label visible. We will either, at Box of Books’ discretion, replace the item with a new one or provide an extra book. These are typically included with your next shipment.

Please note: Sometimes our distributors send us books with visible… flaws… on them. While we weed out the really bad ones, we cannot accept damage claims for slight bends and markings on books.